IT Maintenance Services

A backup IT team for your office

Technicians visit regularly, support runs 24 hours, and all your office IT stays maintained. No need to hire an in-house IT team.

One team for all your IT

Slow internet, jammed printers, dead CCTV, a failing check-in system: each one stops operations. Our technicians know your office and visit regularly, rather than showing up once you are already in a panic.

  • Technicians visit on schedule, not only when something breaks
  • 24-hour support by chat & phone
  • Equipment condition is logged, so recurring problems surface fast
  • Weekly & monthly reports for management

What we maintain

  • Office network & internet
  • Staff computers & laptops
  • Printers & scanners
  • CCTV & display units
  • File & mail servers
  • Fingerprint attendance machines
  • PABX phone systems
  • PMS & POS systems (hotels & restaurants)
  • Company website
  • Routine design & editing needs

Best for

  • Hotels, villas & multi-unit properties
  • Offices & service companies
  • Restaurants & retail with POS systems
  • Schools, clinics, and institutions
  • Businesses without an in-house IT team
  • Companies moving from freelance IT to a clear contract

IT Maintenance Services

Pick the plan that matches your device scale

Three plans, from small offices to large properties. Prices are in Rupiah per month per property.

Prices per month per property (IDR). final written rates.

1st package

  • 24-hour support via chat & phone
  • File server maintenance & troubleshooting
  • Internet network maintenance & troubleshooting
  • Office computer maintenance & troubleshooting
  • Printer maintenance & troubleshooting
  • Technician on-site at least once a week
  • Flexible handling outside working hours
  • Weekly & monthly reporting

1 visits / week

Monthly payment per property

Rp 2,000,000 /month

Choose This Plan

3rd package

  • 24-hour support via chat & phone
  • File server maintenance & troubleshooting
  • Internet network maintenance & troubleshooting
  • Office computer maintenance & troubleshooting
  • Printer maintenance & troubleshooting
  • CCTV maintenance & troubleshooting
  • TV channel & display unit maintenance
  • Fingerprint attendance machine maintenance
  • Mail server maintenance & troubleshooting
  • Technician on-site at least once a week
  • Flexible handling outside working hours
  • Weekly & monthly reporting

1 visits / week

Monthly payment per property

Rp 3,000,000 /month

Choose This Plan
A technician cabling a network rack

How it works

  1. 1

    Survey

    We log the devices, network, and systems you use today.

  2. 2

    Plan recommendation

    From the survey, we suggest the plan and visit frequency that make the most sense.

  3. 3

    Scheduling

    Visit schedules are set together, including outside office hours if needed.

  4. 4

    Execution & support

    Visits run on schedule. Sudden issues go through the 24-hour support line.

  5. 5

    Regular reports

    A recap of work, equipment condition, and recommendations arrives weekly & monthly.

Frequently asked questions

How is this different from Digital Marketing?

This page covers office hardware & infrastructure: network, computers, CCTV, servers, up to PMS/POS. For online promotion (social, ads, SEO), see the Monthly Digital Care plans on the Digital Marketing page.

Are the prices on this page final?

Prices are a starting point per property, and can be adjusted after the survey.

Is there a minimum contract?

We confirm the contract length in writing before we start.

What if something breaks outside the visit schedule?

Every plan includes 24-hour support by chat & phone, plus flexible handling outside office hours.

Is it always the same technician?

We try to, so the technician knows your site. If it changes, the equipment log keeps things continuous.

Can it cover more than one location?

Yes, priced per property or per unit. Tell us about your locations.

Need an IT team without hiring one?

Tell us about your equipment and locations. We'll send a plan recommendation via WhatsApp or email.

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